Terms of Service

Please review before creating an account.

1. Description of Service. Raven is a service that provides Internet marketing tools for search engine optimization (“SEO”) and social media management (SMM), including research and analysis, link building, campaign management, automated tracking of search engine performance, analytics and conversion tracking, and SEO reports, and are all services owned and operated by Raven Tools, LLC (hereinafter “Raven”) (collectively, the “Service”).

BY USING THE SERVICE OR CREATING AN ACCOUNT, YOU ARE AGREEING TO THE TERMS OF SERVICE; IF YOU DO NOT AGREE, EITHER DO NOT SET UP AN ACCOUNT STOP USING THE SERVICES IMMEDIATELY. Raven reserves the right to modify these terms and conditions without notice to you, and your continued use of the Service after such modifications will make such modifications binding on you.

You understand and agree that the Service may include content-targeted ads or other related information, as further described below and in the Raven Privacy Policy. In addition, you understand and agree that the Service is provided on an AS IS and AS AVAILABLE basis. Raven disclaims all responsibility and liability for the availability, timeliness, security, or reliability of the Service. Raven also reserves the right to modify, suspend, or discontinue the Service with or without notice at any time and without any liability to you, including, but not limited to, suspending or discontinuing such Service as a result of overuse of the Service or, as determined by Raven in its sole discretion, use of the Service for reasons not intended or anticipated by Raven.

2. Fees.
   2.1 Plan Fees. Raven may provide a free account and fee-based accounts. Fees are based on your Service package and your subscription period, for which typical offerings are either monthly or annual terms (collectively, your “Plan”). Each Service package has a base fee, which may incur extra charges for overages. You agree to pay for services rendered.
   2.2 Payment. You are charged based on the billing cycle offered under your Plan. Typically, the billing cycle will be a month-to-month regardless of your subscription period; however, at any time, Raven may offer other billing cycle options such as upfront payment. You are responsible for subscription fees for the entire subscription period you chose or was sold to you. Raven reserves the right to deactivate your access to the Services for failure to pay fees during any billing cycle. Raven further reserves the right to change the pricing for the Services at any time or impose additional fees for new components in the Services.
   2.3 Subscription. At the end of your subscription period, your Plan will automatically renew for a subsequent subscription period of equal length, unless Raven receives notice within your billing account, by standard mail, or email of your intent not to renew your Plan prior to the end of the then-current subscription period.

3. Personal Use. The Service is made available to you for your personal use only. You must be at least thirteen (13) years of age to use this Service. You must provide current, accurate identification, contact, and other information that may be required as part of the registration process and/or continued use of the Service. You are responsible for maintaining the confidentiality of your Service password and account, and are responsible for all activities that occur thereunder. Raven reserves the right to refuse service to anyone at any time without notice for any reason.

4. Proper Use. You agree that you are responsible for your own communications and for any consequences thereof. Your use of the Service is subject to your acceptance of and compliance with this Agreement, which acceptance is confirmed by creating an account or continued use of the Services. You shall not, shall not agree to, and shall not authorize or encourage any third party to: (i) use the Service to upload, transmit, or otherwise distribute any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, contains viruses, or is otherwise objectionable as determined by Raven in its sole discretion; (ii) upload, transmit, or otherwise distribute content that infringes upon another party’s intellectual property rights; (iii) prevent others from using the Service; (iv) use the Service for any fraudulent or inappropriate purpose; or (v) act in any way that violates any Service policies.

5. Content of the Service. Raven takes no responsibility for third party content. Raven reserves the right at all times to remove or refuse to distribute any content on the Service. Raven will not be responsible or liable for the exercise or non-exercise of its rights under this agreement.

6. Intellectual Property Rights. You acknowledge that Raven and its affiliates own all right, title and interest in and to the Service, including all intellectual property rights. You agree that you will not copy, reproduce, alter, modify, or create derivative works from the Service.

7. Representations and Warranties. You represent and warrant that (a) all of the information provided by you to Raven is correct and current; and (b) you have all necessary right, power, and authority to enter into this agreement.

8. Privacy. You agree to the terms of the Raven Privacy Policy as it may be updated from time to time. Raven may monitor, edit or disclose your personal information as required.

9. Advertisements. You agree that Raven may display ads and other information adjacent to and related to the content of your data.

10. Account Inactivity. After a reasonable period of inactivity, Raven reserves the right to disable or terminate a user’s account.

11. Termination; Cancellation. You may cancel your use of the Services and/or terminate this Agreement with or without cause at any time.

12. Indemnification. You agree to hold harmless and indemnify Raven from any third party claim arising from your use of the Service.

13. Choice of Law; Jurisdiction. This agreement will be governed by the laws of the State of California.

14. Disclaimer of Warranties. Raven disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability of information or material displayed.

15. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL RAVEN BE LIABLE TO ANY USER ON ACCOUNT OF THAT USER’S USE OR MISUSE OF THE RAVEN SERVICE.

16. Miscellaneous Provisions. These Terms of Service will be governed by and construed in accordance with the laws of the State of California.

17. Linking and Framing. You may provide a link from a website operated by you directly to the home page offering the Service.

18. YouTube Terms of Service. Customers that use Raven to connect to YouTube API Services agree to be bound to the YouTube Terms of Service.